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Modern BPaaS & BPO Capabilities

Streamline operations with tailored solutions that enhance efficiency, reduce costs, and improve outcomes for your health plan members.

Maximize Operational Efficiency with AxisConnectTM BPaaS/BPO Solutions

In the complex landscape of healthcare, operational efficiency is critical to success. Through our AxisConnectTM suite of services, HealthAxis offers advanced business process as a service (BPaaS) and business process outsourcing (BPO) capabilities designed to optimize and streamline your middle and back-office operations. Tailored specifically for healthcare payers, our solutions reduce costs while delivering exceptional service to the members and providers you serve.

Supported by a dedicated behind-the-scenes team, we seamlessly integrate with your existing infrastructure, providing continuous feedback and ensuring the highest quality service to you and your customers. With AxisConnectTM, transform your operations and focus on what truly matters—delivering outstanding healthcare experiences.

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AxisConnectTM

Explore Our Comprehensive BPaaS/BPO Capabilities

Click on the cards below to discover a suite of BPaaS/BPO capabilities that will streamline your operations.

Appeals & Grievances »

Claims Administration »

Credentialing »

Encounter Data Processing System (EDPS) For Risk Adjustment »

Enrollment »

Fulfillment »

Member and Provider Call Centers »

Premium Billing »

Provider Management and Reimbursement »

Reporting »

System Configuration »

Utilization Management »

HealthAxis by the Numbers

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Years of Experience

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Claims Paid Annually

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Claims Processed Annually

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Health Plans Served

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Benefits Plans Managed
business process as a service, claims processing

Unmatched Advantages: Elevating Your Operations

Integrated - Stand-alone cutting-edge technology and TPA Services within one company. Integrated with CMS directly for enrollment.

Modular - Flexible, a-la-carte service offering.

Adaptable - Service offering evolves with growth and internal changes. Onshore and offshore options available.

Cost-Effective - Ability to scale down to provide high-quality with cost-effective pricing options.

Experienced - For nearly 60 years, we've served a diverse array of healthcare organizations, including payers with commercial, Medicare, Medicaid, PACE, and special needs plans, risk-bearing providers, as well as third-party administrators. 

Modern - HealthAxis-owned platform is leveraging the latest technology to handle today’s claims requirements. 

See What Our Clients Are Saying

The team at HealthAxis is extremely helpful and informative. Their knowledge base for ideas, problem solving, and delivery are done so with outstanding quality and readiness. HealthAxis recognizes our concerns and they address them clearly and concisely by demonstrating superb product and system knowledge which earns our trust in their abilities.

Sharon Abney

Chief Operating Officer
InsuranceTPA.com Administrators
Over the course of our 22-year relationship, HealthAxis has provided exceptional service and support to our team. We value the collaboration and knowledge that their team brings to the table to address our concerns timely and efficiently.

Jennifer Moore

Vice President of the Group Health Program
NTCA–The Rural Broadband Association
HealthAxis has consistently met the Medicare supplement processing needs of our organization since January 2014. We can rely on them to process timely, error-free results. They maintain open communications and are very responsive to our processing and/or programming needs. We have asked for many processing upgrades over the years, and we have never had a request be denied or not be completed within time constraints. Questions are given top priory and solutions to issues are presented without prompting. Consistency is paramount, with minimal changes to the staff that supports us over the years. Overall, the relationship has been one in which we can truly trust they will meet the needs of our organization and policyholders.

Kevin Roberts

Sr. Vice President of Insurance Operations
United Commercial Travelers of America

The HealthAxis platform is a user-friendly system that allows for a smooth communication between each application. This allows for multiple departments to handle member customer service in an efficient manner.

Freedom Health and Optimum HealthCare

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See The Power of HealthAxis

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